Support

Stuck? We’ll help.

Email us and a real person replies, usually within one business day (Australian Eastern time). Tell us your studio name and the site you’re working on and we’ll get straight to it. Operator and Enterprise studios have priority support: your emails are answered first, the same business day.

Before you email, these answer most things

• Connecting a site — add the Tusk MCP, log in once, let your AI tool do the rest.
• Developer docs — the full data-tusk grammar, build wiring and endpoints.
• FAQ — hosts and AI builders, going live, what happens if you stop paying, refunds.
• Security — tokens you approve and can revoke, what Tusk holds of your host, encryption at rest.
• Pricing — plans, the Free plan and its badge, and what each includes.

Reporting a problem

Found a bug or something that reads wrong? Email hello@tuskcms.com with what you did and what happened. For anything security-related, use the security page so it reaches us the right way.

Billing

Manage your card, invoices and plan from Plan in your dashboard. For a billing question a real person should look at, email hello@tuskcms.com.

Tusk CMS is operated by Brand Growth Advisory Pty Ltd (ABN 55 699 084 396), Queensland, Australia.